Covering you
for all eventualities.

We start by ensuring that you have effective protection across your devices and keep this up to date. When our software quarantines malware our technicians initiate further deep scans to ensure that everything is clean. 

To further enhance your security, our protection software prevents your team from accessing websites that are known to harbour malware.

All devices included in the plan are checked to make sure that updates are being applied. If they fail, we reapply them from our central management system; and if they continue to fail a technician will remotely access the machine and fix it.

To keep everything in good shape we  carry out a whole host of essential maintenance behind the scenes: checking that devices are running properly and making sure everything is configured correctly. 

Your firewall is one of the most important parts of your cyber protection. We make sure that it is patched and up to date.

There is a lot of configuration required to ensure that your MS 365 tenant is securely configured. We apply a security baseline and make sure that things stay in order. 

Managed detection and response (MDR) is the industry jargon for a system that takes over in the worst case scenario that a hacker gets past all the cyber protection we have in place. Device MDR works 24/7 and detects malware-like activity. When it is detected the machine is isolated to prevent it spreading and our team is alerted. 

Much like Device MDR, this service runs 24/7, monitoring for nefarious activity. It will respond by locking an account in the event that it detects hacker-like behaviour. We can provide coverage for both Microsoft 365 and Google Workspace accounts.

While Microsoft 365 comes with good phishing protection sometimes you need something more specialist. We offer an advanced solution that further reduces phishing risk and allows you to schedule simulations to keep your people on their toes.

We provide unlimited remote support between the hours of 8am and 6pm, Monday to Friday. This provides access to our accredited technicians who can resolve your problem over the phone or can connect remotely to you wherever you are.

We make sure that user accounts are set up and managed correctly. It gets people working quickly and ensures that their permissions are right. Importantly, when they leave we make sure that their accounts are shut down properly.

Being able to recover your data is an essential pillar of efficiency and cyber security. We backup of everything in Microsoft 365 or Google Workspace, 3 times a day, and hold it indefinitely.

We check your backups every morning and fix any problems with them. To ensure that we are backing up everything correctly we sit down with you every 6 months and re-confirm all the details of your backup jobs.

Its really important that your team know what is expected of them when they are using technology. We provide all our customers with a template Information Security Policy for them to implement.

To ensure that your data can be restored effectively we run scheduled tests to check.

Well configured email systems will only accept email from reputable sources. To ensure that your email gets through we setup and maintain DMARC

It doesn’t happen often but in the unlikely event that you need someone to resolve a critical problem in person we will send a technician to your location.

Keeping your M365 tenant tidy and organised is a never-ending job. We keep on top of it to make sure that everything is in good order.

We are experts in hardware and software and who to purchase it from. You get access to that expertise to ensure you get the right equipment, at the right price, delivered on time.  

Microsoft 365 licensing is complex and changes regularly. We stay on top of this on your behalf so that you get the licensing you need and don’t pay over the odds.

Your Internet domains need to be maintained to make sure that they don’t expire. We look after this for you.

To ensure that you have a plan for your technology, we work with you to produce a roadmap for the year ahead.