Covering you
for all eventualities.

We start by ensuring that you have effective protection across your devices and keep this up to date. When our software quarantines malware our technicians initiate further deep scans to ensure that everything is clean.

To further enhance your security, our protection software prevents your team from accessing websites that are known to harbour malware.

All devices included in the plan are checked to make sure that updates are being applied. If they fail, we reapply them from our central management system; and if they continue to fail a technician will remotely access the machine and fix it.

To keep everything in good shape we carry out a whole host of essential maintenance behind the scenes. See the section below for what is included in each plan.

Your firewall is one of the most important parts of your cyber protection. We make sure that it is patched and up to date.

There is a lot of configuration required to ensure that your MS 365 tenant is securely configured. See the section below for what is included in each plan.

Managed detection and response (MDR) is the industry jargon for a system that takes over in the worst case scenario that a hacker gets past all the cyber protection we have in place. Device MDR works 24/7 and detects malware-like activity. When it is detected the machine is isolated to prevent it spreading and our team is alerted.

Much like Device MDR, this service runs 24/7, monitoring for nefarious activity. It will respond by locking an account in the event that it detects hacker-like behaviour. We can provide coverage for both Microsoft 365 and Google Workspace accounts.

While Microsoft 365 comes with good phishing protection sometimes you need something more specialist. We offer an advanced solution that further reduces phishing risk and allows you to schedule simulations to keep your people on their toes.

This is the secure configuration and management of your network. It is a solution tailored to your needs that can include the provision of equipment, to ensure that your cabled and W-Fi network is secure, is set up correctly and stays that way.

Your people need to know how to recognise and respond to cyber threats. We offer a range of automated and bespoke training to help educate them.

We provide unlimited remote support between the hours of 8am and 6pm, Monday to Friday. This provides access to our accredited technicians who can resolve your problem over the phone or can connect remotely to you wherever you are.

We make sure that user accounts are set up and managed correctly. It gets people working quickly and ensures that their permissions are right. Importantly, when they leave we make sure that their accounts are shut down properly.

Keeping your M365 tenant tidy and organised is a never-ending job. We keep on top of it to make sure that everything is in good order.

Being able to recover your data is an essential pillar of efficiency and cyber security. We backup of everything in Microsoft 365 or Google Workspace, 3 times a day.

We check your backups every morning and fix any problems with them. To ensure that we are backing up everything correctly we sit down with you every 6 months and re-confirm all the details of your backup jobs.

Its really important that your team know what is expected of them when they are using technology. We provide all our customers with a template Information Security Policy for them to implement.

To ensure that your data can be restored effectively we run scheduled tests to check.

Well configured email systems will only accept email from reputable sources. To ensure that your email gets through we setup and maintain DMARC.

It doesn’t happen often but in the unlikely event that you need someone to resolve a critical problem in person we will send a technician to your location.

If you need a specific device to be backed up we have an option for that. Whether it’s a server, network attached storage or a workstation we make sure your data is regularly backed up offsite.

If you prefer your technology help delivered face-to-face we can schedule a technician to visit you.

Ensure that every email sent from your organisation reflects your brand and any messaging you want to emphasise. 

Our Purchasing Team are on hand to help with all your technology purchasing queries. We’ll liaise with suppliers to make sure you get the right technology at the right price.

Making sure that you have the right licenses is an ever changing challenge. Our experts are on top of all the latest developments and make sure you have what you need and no more.

Purchasing, renewing and configuring your web domains is included in all our plans.

Once you’ve been successfully on-boarded to one of our plans we will sit down with you and prepare a Technology Roadmap.