Cyber security breaches are a familiar part of our daily life. We see them in the news headlines; we get weird messages in our inboxes and chat apps; and we regularly hear from friends and family that have had email or social media hacked. These are the outward signs of a threat that is increasing in significance and sophistication – thanks in large part to the rise of AI and increasing geo-political instability.
For businesses, the real impact is not so obvious. With no central record of cyber breaches and no requirement for businesses to report, the extent of the problem is difficult to gauge. That makes it hard for business decision-makers to examine the real-world risk, in order to allocate appropriate resources to protect themselves.
I like to look at the recent (2025) government figures because they are not driven by a commercial imperative, or subject to sensationalism. And, the fact that the stats are self-reported means that this is likely to be a best case view.
In that study, 43% of UK businesses reported suffering a cyber breach. Of these, 46% (or 20% of all UK businesses) became the victim of a cyber crime. The average cost for small firms was between £5.9k and £10k per incident.
Those are concerning numbers but remember that this is probably the best case. And the direct monetary cost of a breach is only part of the impact on a small business. Our experience and ongoing analysis of cyber incidents, gives us a deeper understanding.
- Operational disruption erodes productivity, delays cashflow, leads to missed opportunities
- Reputational damage reduces trust impacting medium-term revenue and stakeholder value
- Psychological impact on staff and colleagues can be personally devastating
So what do you do about this if you are concerned about the cyber security of your organisation? The commercially mature approach is to embed responsibility at the highest level within the leadership team; conduct a review of risk and implement appropriate mitigations; and regularly review your approach to ensure it stays robust and current.
That is beyond the resources of many small business, however, who often simply want a generic checklist of fundamental measures that will give them the most ‘bang for their buck’. So here is my take on this.