The client.

FairHeat is a specialist consultancy focused on heat network solutions. As a leader in the renewable energy sector, FairHeat partners with developers, housing associations, and energy providers to design and deliver low-carbon heating solutions that meet the highest standards of efficiency and sustainability.

The challenge.

As part of their commitment to strengthening their cyber security , FairHeat sought to achieve Cyber Essentials Plus accreditation — a government-backed certification that demonstrates robust cyber security controls and practices. The process requires a detailed self-assessment questionnaire followed by a rigorous technical audit.

With limited internal resources dedicated to IT compliance, FairHeat needed a trusted partner to guide them through the certification process and ensure a successful outcome, all while maintaining operational focus.

The solution.

Through our Cyber Essentials Certification service, Evolve worked closely with FairHeat to deliver a structured and diligent path to passing the Cyber Essentials Plus assessment.

Our support included:

Guiding FairHeat through the self-assessment questionnaire, to ensure accuracy and alignment with certification requirements.
Conducting a pre-assessment review to proactively identify and close gaps in their cyber security posture.
Implementing enhanced technical controls, updating endpoint protection, access policies, and firewall configurations.
Coordinating with a third-party supplier to implement multi-factor authentication (MFA) and deploy a secure application upgrade to all users.
Coordinating and managing the audit process with the certification body to ensure a smooth, successful outcome. Our approach was proactive, collaborative and dependable, minimising disruption while ensuring full compliance with Cyber Essentials Plus standards.

The result.

FairHeat successfully achieved Cyber Essentials Plus accreditation on their first attempt, demonstrating their commitment to cyber security, operational resilience and data integrity.

The certification has enhanced their credibility with clients and partners, particularly in the public and regulated sectors.

By partnering with Evolve, FairHeat gained proactive protection, peace of mind, and expert guidance — all delivered with diligence, efficiency, and technical expertise.

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