The client.

Through their workspaces and business support programmes Plus X innovation hubs help ambitious entrepreneurs and companies to grow.

They create inspiring workspaces that unlock potential, drive business growth, innovation and community collaboration , and create positive social impact.

The challenge.

Plus X had an ambitious plan to take their successful business model across multiple new sites. To do so, they needed to focus their efforts on hiring new people and driving the operational changes required for growth.

But they were held back by:

Poor service from their existing IT Support company
Ongoing operational disruptions
Limited strategic technology expertise
Clarity about their security resilience

Leaving their management team distracted and unable to focus on their growth plans.

The solution.

The first step was to onboard them onto our Quartz Protection and Service plan. This is a series of services designed to reduce technology disruption, provide dependable cyber protection, and responsive IT support to reduce the likelihood of hackers getting through.

What made us a great fit for Plus X, however, was our ability to deliver a strategic, business-focused Fractional CIO service.

We met with the Plus X executive team to understand their strategic objectives and delivered a technology roadmap, starting with stronger stability and security. We also reviewed the suitability of their key customer-facing applications and continued to provide ad-hoc consultancy , as part of their senior management team, on strategic issues as they arose.

What they had to say.

We talked to Jason Incles, the Operations Director at Plus X to get his feedback:

What convinced us to work with David and Neil at Evolve was that they both had a clear understanding of business as well as technology. We didn't just want to engage with a supplier that purely understood technology; we also wanted good people to enhance our management team. We needed their expertise and working on a fractional basis fits perfectly with our business model.

Best of all, however, they immediately understood our culture which revolves around collaboration, innovation and positive social impact.

What convinced us to work with David and Neil at Evolve was that they both had a clear understanding of business as well as technology. We didn't just want to engage with a supplier that purely understood technology; we also wanted good people to enhance our management team. We needed their expertise and working on a fractional basis fits perfectly with our business model.

Best of all, however, they immediately understood our culture which revolves around collaboration, innovation and positive social impact

Jason Incles, Operations Director, Plus X

Latest case studies

View all case studies

Supporting InTouch Capital Markets with EU DORA Compliance

InTouch Capital Markets is a specialist consultancy providing expert financial markets training and advisory services to investment banks, asset managers, and other financial institutions.